RM’s SMTP Feed..again

I have spoken to three or four schools today who appear to be having problems with their SMTP feed. Just to reiterate what I have said before, schools have a contract direct with RM and you will need to take this up with them – this is not an Updata/HICS issue. That said, if you are finding progress is slow, please let me know and I will see if I can get in touch with someone to get this fixed.

Thanks,

Kev

Posted in Email, RM, SMTP mail | Leave a comment

Problems with the Grid website

There are problems accessing the Grid websites today. This is happening regardless of what network you are using and subsequently is not an HICS/Updata issue. However, I thought an update might be helpful. This has been logged to RM and they are investigating…

Thanks,

Kev

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Internet Issues

Unfortunately we are having reports from schools advising that the internet is not working/is slow. These schools appear to be connected to the LD4 data centre. Updata are investigating…

Posted in Service | 1 Comment

Manage your own filtering policies

Quite a lot of the schools on the network are not aware of one of the services that we deliver as part of HICS,. With this in mind, I thought it would be a good idea to post about it. So, if you want to manage your own filtering policies, you have one of two options:

1)      You can sync Netsweeper (the HICS filtering platform) with your Active Directory. Being perfectly honest, I have received mixed reports on this but it remains an option and further information can be found here: http://hics.lea.herts.sch.uk/tech/content-filtering/web-filtering-devolved-ad-integrated/

2)      You can tailor your own WF1/2/3/4/5 policies.. This is very straight forward to administer and I am happy to talk you through it step by step. You would still have ‘WF1’ in your proxy settings for example, but you it would be your WF1 policy rather than ours. You would manage this via a web portal and I would provide you the credentials. You would then also be able to run web reports yourself on IP addresses. So, if you wanted YouTube in WF3, it’s a quick and easy change. In the meantime, if any inappropriate websites get brought to our attention, The Connectivity Service Desk would rerate these sites accordingly, and these changes would filter its way down into your locally managed filtering policies. If you have any queries, I am happy to elaborate further, so feel free to get in touch.

Thanks,

Kevin Crawley

Posted in Web Filtering | Leave a comment

Bing

I have today put https://bing.com on WF1 only – in line with Yahoo. http://bing.com is still fully accessible and I suggest if users want to use Bing, then they go to the HTTP site instead. As explained previously, when search engines go through HTTPS, it enables users to disable some of the safe settings that are forced on through HTTP. Users can then search on any term they want. Web pages will obviously still be blocked by Netsweeper but searches will return inappropriate material and this is particularly concerning with image searches. Herts County Council, Herts for Learning and ICT Partnership Working Group are investigating long term solutions. I hope this makes sense but if you wish to get in touch, please feel free to do so.

Thanks,

Kevin Crawley
kevin.crawley@hertsforlearning.co.uk

Posted in Web Filtering, Websites | Leave a comment