Category Archives: Service Improvements

HICS communication

Important information regarding your renewed Hertfordshire Internet Connectivity Service (HICS)  As you know, Herts for Learning (HfL) extended the sign-up process for joining the new and improved Hertfordshire Internet Connectivity Service (HICS) after requests from schools for more information about … Continue reading

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Procurement

The HICS network currently provides internet and connectivity services to over 520 schools and academies in Hertfordshire.  The service is strategically managed by HfL and the ICT in Schools Partnership Working Group, which is made up of representatives from the … Continue reading

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Procurement update

Lots of you are understandably very keen to hear about the next HICS provision (October 2017 onwards). The procurement has taken a lot longer than we had hoped but we are nearly there to answer your questions. Trust me I am … Continue reading

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Recent performance

I believe the network to be stable right now. No doubt confidence in HICS has understandably taken a knock. I am keen to get across the following points: The recent performance levels are completely unacceptable and we share your disappointment/anger … Continue reading

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HICS update

With half term approaching, I thought an update on HICS may be a good idea: Bandwidth upgrade for primary schools Most primary schools on the HICS network currently receive their internet through a 8mbps copper connection. The HICS’ broadband provider, … Continue reading

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