Author Archives: JAYC

Continued Internet Problems

We would like to apologise for the ongoing disruption to internet provision today.  Updata are continuing their investigations and we are awaiting further contact from them. We will update you as soon as we have more information

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Internet Problems

Following an upgrade to Netsweeper over the weekend, we have had several reports from customers who are experiencing problems with internet access this morning.  We have logged this with Updata as a P1 case. Please accept our apologies for this … Continue reading

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CCTV Problems Update

We are happy to report that the CCTV problem which was reported by one of the Hertfordshire monitoring centres yesterday has now been resolved with the rapid assistance of Updata.  Updata corrected the configuration problem and schools were back up and running by late … Continue reading

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CCTV Problems

We are aware of some CCTV monitoring problems which are affecting several of our customers.  We are working closely with Updata and the CCTV vendors to reach a solution as soon as possible.  Apologies for any convenience this is causing … Continue reading

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Transparent Proxy

We have had reports from a handful of schools that problems with the transparent proxy are still present.  Updata are investigating.

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