Author Archives: JAYC

Transparent Proxy

We are investigating a potential problem with the transparent proxy service which is affecting several schools. We will update this post as soon as we have further information. Please let us know if you are experiencing problems by emailing help@sd.hertsforlearning.co.uk … Continue reading

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HICs Network – Full Service Restored

Good Morning Following a rollback of the whole system undertaken by Updata last night, we believe that all connectivity services are now working as expected.  If this is not the case for your school, please let us know via the ICT … Continue reading

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HICS Network – Further Update

Updata have completed the roll back of the service now.   However, SSL inspection is currently on for all sites, the result of this is visiting Google or YouTube you will receive a security error.  We have asked Updata to revert … Continue reading

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HICs Problems – Further Update

Good morning all Unfortunately, there are continuing issues with the HICs network this morning. Most of the issues are fixed but the SSL Inspection problems are still present. We can only apologise for the continued disruption, and assure you that we … Continue reading

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HICS Network Issues

Updata after consultation with HICS and HCC, have decided the next step is to revert the changes made to the Netsweeper filtering platform and put everything back as it was prior to the attempted upgrade.  They are expecting this work … Continue reading

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