Author Archives: admin

Service restored

The service should all be back up for Updata schools now. The proxy servers had to be rebooted. Thanks

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Internet down on Updata network

Unfortunately schools on the Updata network have no internet. This has been escalated immediately to Updata. There are no issues for schools on the RM network (approximately 400 migrations have so far been completed). Thanks, and apologies.

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Speed issues on the Updata transparent proxy

We are investigating reports that schools on the old network are experiencing performance issues on their transparent proxy. Updata are dealing with this. Please note that this is not impacting schools who have migrated over to the RM network. Thanks, Kevin Crawley

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HICS communication

Important information regarding your renewed Hertfordshire Internet Connectivity Service (HICS)  As you know, Herts for Learning (HfL) extended the sign-up process for joining the new and improved Hertfordshire Internet Connectivity Service (HICS) after requests from schools for more information about … Continue reading

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Internet drop out

The internet went down earlier this afternoon but we believe it is now up and running. Please contact us if you are still having problems or if you have any queries. We will provide more details in due course. Apologies for yet another outage.

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