Author Archives: admin

Speed issues on the Updata transparent proxy

We are investigating reports that schools on the old network are experiencing performance issues on their transparent proxy. Updata are dealing with this. Please note that this is not impacting schools who have migrated over to the RM network. Thanks, Kevin Crawley

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HICS communication

Important information regarding your renewed Hertfordshire Internet Connectivity Service (HICS)  As you know, Herts for Learning (HfL) extended the sign-up process for joining the new and improved Hertfordshire Internet Connectivity Service (HICS) after requests from schools for more information about … Continue reading

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Internet drop out

The internet went down earlier this afternoon but we believe it is now up and running. Please contact us if you are still having problems or if you have any queries. We will provide more details in due course. Apologies for yet another outage.

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HICS issues – update

We believe the transparent proxy is now working as it should be but please contact us if you have any concerns. It also appears that the schools who hadn’t previously set up SSL inspection had this deployed over the weekend … Continue reading

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Proxy upgrade and down time this weekend

The HICS filtering platform will upgrade from Netsweeper 4 to Netsweeper 5 and the proxy component with be changed away from Authent, back to Netsweeper. Web browsing may be unavailable from Saturday 5pm to Sunday 8am this coming weekend, whilst the … Continue reading

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