Whilst not directly related to HICS, the HfL technical support desk have dealt with several queries today regarding a spam email that has been distributed. The content of this email can be found here:
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If a recipient clicks on the link, a duplicate email is then sent to all the email addresses in their address book. Naturally users should not click on the link and should just delete the email in question.
Please see the slides from HfL’s presentation to Head Teachers:
Online filtering, monitoring and safe practice – Slides
Just to confirm (in case you hadn’t worked it out) but Robertson House was open today and it was business as normal. Thanks
Please be advised that Robertson House is closed today due to an internal power outage. Support staff (such as the HICS Service Desk) will be working remotely but there are problems accessing Sunrise and all phone calls are being diverted to a voicemail message. Emails however are still being picked up.
The service should all be back up for Updata schools now. The proxy servers had to be rebooted. Thanks